This Payment Policy explains how payments are processed for purchases made through https://velrao.com/. By placing an order with VELRAO, you acknowledge and agree to the terms outlined below.

1. Accepted Payment Methods

VELRAO accepts the following payment methods, subject to availability at checkout:

• • Visa

• • Mastercard

• • American Express

• • Discover

• • Diners Club

• • PayPal

Available payment options will be displayed during checkout. We reserve the right to modify the accepted payment methods as necessary.

2. Secure Payment Processing

All payments are processed through trusted third-party payment processors that use appropriate security measures to help protect your transaction information.

Payment information is transmitted using security technologies supported by our payment providers. VELRAO does not store complete credit or debit card details on its servers unless explicitly stated otherwise.

Please refer to the relevant payment provider's terms and privacy policy for additional information about its payment processing practices.

3. Pricing and Currency

All product prices on https://velrao.com/ are displayed in U.S. Dollars (USD), unless otherwise indicated.

Prices, product availability, and promotional offers may change without prior notice. Any price changes will not affect an order that has already been accepted, except where permitted by law or necessary to correct an obvious pricing error.

Applicable shipping charges, taxes, and other fees, if any, will be displayed during checkout before you complete your purchase.

Any statement regarding sales tax collection will reflect VELRAO's actual tax obligations and checkout practices.

4. Order Confirmation and Payment Authorization

After you successfully submit an order and your payment has been processed or authorized, you may receive an order confirmation email containing your purchase details.

An order confirmation email does not necessarily mean that the order has shipped. Orders remain subject to availability, verification, and acceptance.

If additional information is required or an issue arises with your payment or order, VELRAO may contact you using the email address or phone number provided during checkout.

5. Billing Information

Customers are responsible for providing accurate and complete billing information when placing an order.

By submitting your payment, you authorize VELRAO and its payment processors to charge the applicable total for your purchase using your selected payment method.

If your billing information is incorrect or your payment cannot be authorized, your order may be delayed, placed on hold, or canceled. We will make reasonable efforts to notify you when necessary.

6. Payment Failures and Order Cancellations

If a payment is declined, unsuccessful, or flagged for verification, you may need to provide updated payment information or select another payment method.

VELRAO reserves the right to cancel or decline orders where payment cannot be verified, suspected fraudulent activity is identified, or a product is unavailable.

If payment has already been collected for an order that is canceled, any applicable refund will be processed in accordance with our Return & Refund Policy and applicable law.

7. Refunds and Payment Reversals

Refund eligibility is governed by our Return & Refund Policy.

Where a refund is approved, it will generally be issued to the original payment method unless another method is required or permitted by law.

VELRAO aims to initiate eligible refunds within 7 business days after the returned product has been received and approved, where applicable. The time required for the funds to appear in your account may vary depending on your bank or payment provider.

For more information, please review our Return & Refund Policy on https://velrao.com/.

8. Fraud Prevention and Transaction Security

VELRAO may use reasonable verification and fraud-prevention measures to protect customers and the business from unauthorized transactions.

We may request additional information or verification when necessary to confirm an order's legitimacy. Orders that cannot be verified may be delayed or canceled, subject to applicable law.

9. Changes to This Payment Policy

VELRAO reserves the right to update or revise this Payment Policy to reflect changes in payment methods, business operations, or applicable legal requirements.

Any revised policy will be published on https://velrao.com/. Updates will take effect upon publication or on any later effective date specified in the revised policy, subject to applicable law.

We encourage customers to review this page periodically.

10. Contact Us

If you have questions regarding payments, billing, order charges, or refunds, please contact VELRAO using the details below.